Data Deletion
Last updated: July 20, 2026
You can request deletion of your Kev account and associated data at any time.
How to request deletion
Send an email from the address associated with your Kev account to service@changemastr.com with the subject line "Delete my account". We use the sending address to verify the request; if you no longer have access to that email, include enough detail for us to identify the account (workspace name, billing email, etc.).
What gets deleted
- Your account and profile.
- Your workspace / tenant data.
- Contacts, leads, and conversation history stored in Kev.
- Media and files uploaded to your workspace.
- Analytics and logs tied to your account.
Timeframe
Deletion is completed within 30 days of a verified request. Backups are purged on their normal rotation. We may retain a minimal record where required by law (e.g. tax and payment records).
Third-party copies
Kev connects to third-party platforms (for example Meta / WhatsApp, Telegram, and Google services) that hold their own copies of messages and account data under their own retention policies. Deleting your Kev account does not delete data held by those platforms. To remove data from those platforms, use their own account and data-deletion controls.